电信 · 新加坡
Network operations centres run 24/7 shifts and field crews work call-outs and storm restoration, driving long distances. Fatigue slows fault response and adds driving and height risk.
法规动态
影响您在电信领域管理疲劳的法规变化：过去 12 个月内发生了哪些变化，以及即将出台哪些变化。
本页的法规与研究详情以英文显示。
即将变化预计自 2026年12月1日起12 个月内
From 1 Dec 2026 MOM makes four heat-stress measures mandatory for workers exposed to heat, including a heat-stress training programme, cool water and emergency cooling. The Workplace Fairness Act 2025 (covering disability and mental health conditions) is targeted to commence around end-2027.
法规变化核查截至 2026年10月1日。
法规
本页的法规与研究详情以英文显示。
Telecom has no fatigue rule beyond the baseline, although round-the-clock network operations centres and on-call field technicians fit the classic fatigue pattern. Many field and customer-service staff earn within the Employment Act salary thresholds and keep its hours caps; most engineers are above them.
MOM标志仅用于识别监管机构，并不代表其认可。
The Infocomm Media Development Authority (IMDA) regulates telecom licensing, networks and consumer protection, not working conditions. MOM enforces safety and employment law for telecom employers.
Baseline duties apply: keep staff safe and assess the risks of the work, including night shifts, on-call callouts, work at height and work near live equipment; apply Employment Act caps - 12 hours a day, 72 hours' overtime a month, a weekly rest day - to staff within the salary thresholds; and insure manual staff for work injury.
Baseline penalties apply: WSH Act fines of up to S$500,000 for a company and S$200,000 and/or two years' jail for an individual (WSH Act maxima, 2026); since 1 June 2024, up to S$50,000 for failing to conduct a risk assessment that is a major cause of serious harm; and Employment Act hours breaches of up to S$5,000 per offence.
Baseline figures apply, including work injury compensation for field staff of up to S$269,000 for a death and S$346,000 for permanent incapacity (from 1 November 2025).
记录在案
No Singapore court, coroner, investigator or regulator has published a finding linking fatigue to an incident in telecommunications. Fatigue risk still falls under the Workplace Safety and Health Act duty and MOM's fatigue management guidelines.
来源: Infocomm Media Development Authority; Workplace Safety and Health Act 2006; Employment Act 1968, Part IV; Work Injury Compensation Act 2019.
疲劳关键岗位
疲劳员工最有可能造成严重伤害的岗位、带来风险的任务，以及疲劳在这些岗位中累积的原因。
本页的法规与研究详情以英文显示。
| 岗位 | 风险 | 高风险任务 | 疲劳累积原因 |
|---|---|---|---|
Field technician规定
| 极高风险 | After-hours fault restoration on copper, fibre and HFC, pole and pit work near power lines and traffic, driving to call-outs after a full day | On-call call-outs at night, extended days during outages and storms, solo work and long rural drives |
Data centre facilities technician规定
| 极高风险 | Switching UPS, generator and HV/LV supplies during maintenance, battery room work, responding to cooling failures overnight, often alone | 24/7 rotating 12 h shifts, lone night cover at exchanges and data centres |
Rooftop telecoms technician规定
| 高风险 | Climbing 30-100 m towers to install and maintain antennas, rigging loads, RF exposure management, rooftop work at night | Travelling crews with long drives between sites, compressed rollout schedules, weather windows, night maintenance windows |
NOC engineer规定
| 高风险 | Monitoring the core network overnight, triaging alarms, rerouting traffic, restoring emergency call carriage during outages | 24/7 rotating 12 h shifts incl. nights, screen vigilance, incident surges |
Network engineer规定
| 高风险 | Executing core routing, switching and software changes in 00:00-05:00 maintenance windows, rollback decisions, after a normal day of work | Night change windows added on top of day duties, weekly or more, with little recovery time |
Cable-laying crew规定
| 高风险 | Trenching, directional drilling and pit installation near live services and traffic; aerial fibre on power poles; night works in city streets | Early starts and night works under traffic permits, production-rate pay, travel between sites |
本套产品如何契合
评级说明产品与某项义务的关联程度。任何产品都不能替您履行义务，也不附带合规保证。
本页的法规与研究详情以英文显示。
Sleepfit screens sleep health across your network operations staff, supporting the risk assessment reg 3 of the WSH (Risk Management) Regulations requires you to conduct. No Singapore rule names a sleep screen. It screens; diagnosis stays with your clinicians.
了解 SleepfitFatiguefit4Duty records a point-of-duty fatigue check for your field and night-shift technicians, supporting your duty under s 12(1) of the WSH Act. No Singapore rule names the check. A fitness-for-duty check, not a fitness-for-duty decision - the duty call stays with you.
了解 Fatiguefit4DutyAwareness eLearning gives your network operations staff recorded fatigue education, supporting your general duty under s 12(3)(e) of the WSH Act to provide adequate instruction, information and training. MOM's fatigue guidelines recommend it; no rule names it.
了解 Awareness eLearningWas It Fatigue? structures a fatigue review after an incident, supporting the risk assessment review reg 7 of the Risk Management Regulations requires after an injury. Reporting rules name no cause. A structured judgement aid, not a determination of cause.
了解 Was It Fatigue?SleepWellBaby supports parents among your network operations staff through the most broken months of infant sleep. No Singapore rule reaches sleep in new-parent households; it is offered as a benefit.
了解 SleepWellBaby推荐组合
每个组合方案均按流行率定价：您的整个群体都可获得使用权限，您只需为预计需要各项产品的人员比例付费。 定价方式.
为最需要的员工提供睡眠筛查和上岗前检查。
主动应对疲劳风险：评估、管理和培训，并以睡眠筛查为基础。
为何在新加坡选择这一组合
No Singapore rule names a fatigue tool, so this supports your WSH Act 2006 s 12 duty and reg 3 risk assessment. Sleepfit screens your technicians for sleep disorders; Fatiguefit4Duty adds a point-of-duty self-check. Prevention adds Awareness eLearning with a completion record.
告诉我们您大约有多少员工。您的概览会根据电信领域已发表的研究，估算可能睡眠不佳的人数及其代价。然后选择要覆盖的人群，我们会带您进入合适的下一步。
